Post by account_disabled on Dec 3, 2023 17:26:55 GMT 10
Which has always been attentive to the needs of its workers, has long since adopted smart working as a new approach to company organization in which the needs of the worker merge with those of the company with a view to flexibility. In fact, customer service operators have the opportunity to manage the switchboard remotely to allow them to carry out their activities with maximum flexibility at the place of work. This approach allows all customer care staff to provide assistance to customers from home without interrupting the precious support service even in this period of Coronavirus emergency.
Centralization of customer information The Special Data reorganization of Customer Service with a view to maximum efficiency also involved the unification of management tools under a single CRM (Customer Relationship Management), a centralized tool that allows you to collect and manage all the information relating to each individual customer, offering a 360° view of the customer's "story" for: Simplify support processes Find information quickly and easily Promote the identification of customer needs Favor the sorting of requests to the most specialized operator Helpline. Customer feedback. The new telephone assistance has only been active for a few days but we are already receiving many positive comments from Register.it customers.
Here are some of the 5-star reviews on our support service left in recent days by our customers on Trustpilot, one of the safest and most influential review sites in the world. Register.it reviews “Friendly and competent technical staff. Very helpful and patient.” Gianmario Colombo “Excellent after-sales service, staff very willing to help even people who are not experts in the sector like myself. Speed and efficiency which in today's times are two gifts and an extremely rare combination and combination." Nordest Telematica srl “Great quick and easy service! followed carefully in the steps by an operator!” Tiziana Read the other opinions on the Register.it website or directly on Trustpilot
Centralization of customer information The Special Data reorganization of Customer Service with a view to maximum efficiency also involved the unification of management tools under a single CRM (Customer Relationship Management), a centralized tool that allows you to collect and manage all the information relating to each individual customer, offering a 360° view of the customer's "story" for: Simplify support processes Find information quickly and easily Promote the identification of customer needs Favor the sorting of requests to the most specialized operator Helpline. Customer feedback. The new telephone assistance has only been active for a few days but we are already receiving many positive comments from Register.it customers.
Here are some of the 5-star reviews on our support service left in recent days by our customers on Trustpilot, one of the safest and most influential review sites in the world. Register.it reviews “Friendly and competent technical staff. Very helpful and patient.” Gianmario Colombo “Excellent after-sales service, staff very willing to help even people who are not experts in the sector like myself. Speed and efficiency which in today's times are two gifts and an extremely rare combination and combination." Nordest Telematica srl “Great quick and easy service! followed carefully in the steps by an operator!” Tiziana Read the other opinions on the Register.it website or directly on Trustpilot